The ELD Mandate: Pros and Cons

The ELD deadline came and went last month, yet compliance remains a hot topic within the industry. ELDs are intended to replace the long-used paper logs for drivers to record their hours of service (HOS) to ensures that driver, company, and FCSA are all on the same page (no pun intended). With electronic logs, companies [...]

Drivers Are the Face of Your Fleet: The Importance of Customer Support Training for Drivers

Should Your Drivers Receive Customer Support Training? Christmas is coming, along with the very busy holiday shopping season. It’s a prime time for anyone hauling and shipping. Is your company ready for it? And more importantly—are your drivers ready for it? Most trucking companies wouldn’t think twice about requiring CSR (customer service representative) training for sales [...]

Dispatch Difficulties: The Value of Quality Dispatchers for Safety and Retention

The Coming Shortage Of Dispatchers We hear a lot about the looming shortage of qualified truck drivers, and the tactics we can use to recruit and retain skilled drivers. At the same time, nobody seems to be talking about another staffing shortage in our industry: the lack of qualified and experienced dispatchers. The Voice On [...]

Empowering Drivers and Promoting Safety with the “Right to Decide”

When your company talks about “safety,” how far does it go? Are you giving tips with a sermon, or is safety engrained in your company culture? While “safety” covers a wide range of topics, the driver’s right to decide whether to drive under adverse conditions may be buried under other policies. Drivers are on the [...]

Empowering Drivers Demonstrates Leadership from Safety Managers

As a safety manager, you can make it part of your job to demonstrate the value of safety training as a way of improving overall fleet performance, efficiency, and profits - not just safety compliance. Bringing everyone on board with the importance of safety as a central aspect of performance, and not just an annoying [...]

Safety Leadership Series: What can you hear in the dispatch office?

Every time I walk through dispatch, I’m listening. For what? Not just how my drivers are being treated, but to find opportunities to make those average or slightly above average drivers into great drivers. This article the first in a new series about how safety managers can find and use leadership opportunities to demonstrate the [...]

What can your fleet learn from the world’s largest aluminum smelter?

Using habits to create a culture of safety If you are a fleet safety manager, then Alcoa has a great lesson for you. In order to effectively run a safe and profitable fleet, it is critical to create a culture of safety within your company. While this advice sounds simple, the implementation can be daunting [...]

Do you Know How Much Your Safety Tech REALLY Costs?

You know the price of every bit of hardware; you know the cost of every version of a software license; you know the terms of every wireless subscription - but do you really know your true cost? Before you make your next safety tech investment make sure you include all the indirect costs. In other [...]

How To Prevent A Dangerous Accident – It’s All About Awareness

Over these last 6 weeks, we’ve talked about many different challenges you might find driving US25E from Corbyn, KY to Newport, TN. We got into managing tight corners. We covered the dangers involved with uncontrolled divided highways. We looked at the complications brought on by a route that has more than 20 speed limit transitions [...]

Week 5 on US 25E: Caution Recommended – Transitioning Between Highway and Town

Among the challenges of 25E are the many transitions between highway and in-town travel. One minute a driver is rolling down highway roads at 65 MPH and then, with almost no warning, he finds himself needing to drastically reduce his speed and change his mind set because he is now easing through Main Street, USA. [...]