Drivers Are the Face of Your Fleet: The Importance of Customer Support Training for Drivers

Should Your Drivers Receive Customer Support Training? Christmas is coming, along with the very busy holiday shopping season. It’s a prime time for anyone hauling and shipping. Is your company ready for it? And more importantly—are your drivers ready for it? Most trucking companies wouldn’t think twice about requiring CSR (customer service representative) training for sales [...]

The Financial Impact of Distracted Driving

In the US alone there are about 2.5 million accidents every year and 64 percent of those accidents are caused by distracted drivers. Forty-seven percent of drivers are comfortable either texting manually or using voice controls while driving according to a survey conducted by the National Safety Council (NSC). But in reality, texting is more [...]

What can your fleet learn from the world’s largest aluminum smelter?

Using habits to create a culture of safety If you are a fleet safety manager, then Alcoa has a great lesson for you. In order to effectively run a safe and profitable fleet, it is critical to create a culture of safety within your company. While this advice sounds simple, the implementation can be daunting [...]

Do you Know How Much Your Safety Tech REALLY Costs?

You know the price of every bit of hardware; you know the cost of every version of a software license; you know the terms of every wireless subscription - but do you really know your true cost? Before you make your next safety tech investment make sure you include all the indirect costs. In other [...]

Week 7 on US 25E: Switching gears to focus on Divers…

We have covered a lot of ground in the 90 mile stretch from Corbyn, KY to Newport, TN - everything your Operations, Safety and Driver Teams might encounter and how to set your teams up for safety and success. Now we are switching to Driver Training.  A stretch like this on US 25E teaches us nothing [...]

Open Telematics Platforms: Analyzing Data Trends

Our Open Telematics Video Series continues. This is the second of three discussions of Data and Integration Challenges. We are looking at how data is helping driver performance, fuel economy and how to deal with data overload. As always, we focus on trends is more important than getting stuck on one data source or a single [...]

Week 5 on US 25E: Caution Recommended – Transitioning Between Highway and Town

Among the challenges of 25E are the many transitions between highway and in-town travel. One minute a driver is rolling down highway roads at 65 MPH and then, with almost no warning, he finds himself needing to drastically reduce his speed and change his mind set because he is now easing through Main Street, USA. [...]

Worried About Driver Retention & Recruiting? The Best Drivers Work for Safe Fleets

There has been a lot of talk recently about how providing your team with easy-to-use, dependable safety technology has become a major factor in recruiting and retaining top drivers. I think it's time to explore this a bit more. Currently, there are an estimated 1.2 million trucking companies in the U.S. alone. More importantly, analysis by the [...]

Week 4 on US 25E: How to Safely Navigate Uncontrolled Divided Highways

2nd Detailed Piece in Our 10 Week Series Traveling from Corbin, KY to Newport, TN The most notable characteristic of an uncontrolled, divided road is that people can’t see you coming around corners and you can’t see them. This is not an ideal situation for big rigs, and US 25E is a prime example. Uncontrolled [...]

US 25E Series: How to Improve Safety & Reduce Risk For Your Fleet

90 Miles Each Week on US 25E Across KY & TN with Crucial Lessons for Drivers, Operations & Safety Teams It’s a beautiful winter’s morning in Appalachia. There’s not a cloud in the sky. You round a corner, hauling a full load. All of a sudden, the drive slips out from under you. You manage [...]