A Letter of Instruction is usually your first chance to change a driver’s behavior, and to let him know you are tracking his performance. It can be incredibly effective when you use it to build a relationship with the driver, and inspire them to perform better and more safely.

In this video we tell you what a standard letter should include, give you some tips for getting the most out of using it, and even offer you a downloadable template to use on your own company letterhead.

Check out the LOI sample here.